...a broken record. It's all about work. Much evidenced as I look back at what I've written. I'm mad at myself for that.
My store manager is floundering right now. She's treading water...I can see it. It's been about 18 months since she got promoted and about sixish months with the new DM. This upcoming month is her first real biggie month in control. There are days that the company expects the stores to be doing events. She is trying her best to get things set up...but...it doesn't seem to be gelling right now.
J was always about sales...which is what got her promoted. Managers have left her get away with bad behaviour. She was never really made to do anything other than sell.
I've been the ugly stepchild. Wasn't always...but became so.
I've always blamed it on myself...that I did something wrong.
Not true.
My problem is that I haven't trusted myself enough at work.
Friday, September 25, 2015
Tomorrow...
...in my wrinkly stage set overalls. Shit to get done...and I don't want to deal with our customers.
Sunday, August 30, 2015
I Kinda Don't Care...
...about Stage Set.
I do. A lot. It's the thing I'm responsible for.
It makes me mad what the company expects.
I do. A lot. It's the thing I'm responsible for.
It makes me mad what the company expects.
Kinda Gobsmacked...
Ulta opened next to our store. They like my lavender hair...have made a fuss.
Kind of embarrassed.
Not used to the attention.
Tuesday, August 4, 2015
I gave away $254 yesterday...
...and in the end it saved us a world of trouble.
Was it right to do this return?
No. She didn't follow washing directions. She was blaming it on us. We didn't say "Not Colorfast". On the tag it said "Wash separately with like colors." In her world, navy blue and white are like colors. Brought a towel and tshirt in to see how the garments bled.
Called customer service...the pieces she brought...customer service went back five years...couldn't find them. These pieces were WAY old.
I had a restrained pissy attitude with her. I knew it was in my right to say "Nope"...on so many levels. I did get big pissy with her because she came behind the desk to check my my pricing.
I was giving her back way more than she paid...trust me. I kn know this customer.
But really...you step behind the desk because you think I'm cheating you on a five year old return?
I willed her head to blow up as she left the store.
Was it right to do this return?
No. She didn't follow washing directions. She was blaming it on us. We didn't say "Not Colorfast". On the tag it said "Wash separately with like colors." In her world, navy blue and white are like colors. Brought a towel and tshirt in to see how the garments bled.
Called customer service...the pieces she brought...customer service went back five years...couldn't find them. These pieces were WAY old.
I had a restrained pissy attitude with her. I knew it was in my right to say "Nope"...on so many levels. I did get big pissy with her because she came behind the desk to check my my pricing.
I was giving her back way more than she paid...trust me. I kn know this customer.
But really...you step behind the desk because you think I'm cheating you on a five year old return?
I willed her head to blow up as she left the store.
Sunday, August 2, 2015
I'm Over...
...work. I'm just kind of tired of the whole thing.
Stage Set that makes me hurt for two days after.
People that are rude and treat us like we are stupid and incompetent.
My big one...customers who bald face lie to us on a return.
This happened.
One of our employees saw the customer wearing the pants...talked to her while she was in the pants.
Guess what?
The customer returned the pants she had worn...with creases still in...denying she had worn them.
Apparently we're too ignorant to notice details.
Stage Set that makes me hurt for two days after.
People that are rude and treat us like we are stupid and incompetent.
My big one...customers who bald face lie to us on a return.
This happened.
One of our employees saw the customer wearing the pants...talked to her while she was in the pants.
Guess what?
The customer returned the pants she had worn...with creases still in...denying she had worn them.
Apparently we're too ignorant to notice details.
Tuesday, July 28, 2015
Popping Tags...
...will never again be done with my husband.
He's on vacation. I had a day off. Half price day at one of my favorite thrift stores...asked him late morning if he might want to go. Know it's not his thing. Got a no. Okay with that.
Other house stuff...blah blah.
And I just had to ask again.
Me: Do you want to go to the thrift store with me?
Him: Can we take Mother?
I was kinda gobsmacked.
Me: Okay....but it's half off day... and it's really crowded.
So...we pick up Evelyn. She's enjoying the ride. She is loving the scenery...so different from Pittsburgh. Asks where we're going. Bob tells her...and she says "I'm tired of second hand clothes." Bob laughed...I felt kind of pissed.
So...as we're parking the car...Evelyn said "Who would buy used clothes?"
I was in the backseat.
Me: I buy ALL of my clothes at this store.
Bob deserves Knight Hood in his dealings with the Lady Evelyn.
My Mum...
My sister has her moving to Rochester in a house with her. That is just a continuance of the history. That will kill everything in my Mum...except to torture my sister who put her in this position.
I have talked to Mum about moving to Columbus. She could make friends here.
Toni and I would gladly take her to bingo and the casino.
He's on vacation. I had a day off. Half price day at one of my favorite thrift stores...asked him late morning if he might want to go. Know it's not his thing. Got a no. Okay with that.
Other house stuff...blah blah.
And I just had to ask again.
Me: Do you want to go to the thrift store with me?
Him: Can we take Mother?
I was kinda gobsmacked.
Me: Okay....but it's half off day... and it's really crowded.
So...we pick up Evelyn. She's enjoying the ride. She is loving the scenery...so different from Pittsburgh. Asks where we're going. Bob tells her...and she says "I'm tired of second hand clothes." Bob laughed...I felt kind of pissed.
So...as we're parking the car...Evelyn said "Who would buy used clothes?"
I was in the backseat.
Me: I buy ALL of my clothes at this store.
Bob deserves Knight Hood in his dealings with the Lady Evelyn.
My Mum...
My sister has her moving to Rochester in a house with her. That is just a continuance of the history. That will kill everything in my Mum...except to torture my sister who put her in this position.
I have talked to Mum about moving to Columbus. She could make friends here.
Toni and I would gladly take her to bingo and the casino.
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