I Kinda Don't Care...

...about Stage Set.
I do. A lot. It's the thing I'm responsible for.
It makes me mad what the company expects.

Kinda Gobsmacked...

Ulta opened next to our store. They like my lavender hair...have made a fuss.

Kind of embarrassed.
Not used to the attention.

I gave away $254 yesterday...

...and in the end it saved us a world of trouble.
Was it right to do this return?
No. She didn't follow washing directions. She was blaming it on us. We didn't say "Not Colorfast". On the tag it said "Wash separately with like colors." In her world, navy blue and white are like colors. Brought a towel and tshirt in to see how the garments bled.
Called customer service...the pieces she brought...customer service went back five years...couldn't find them. These pieces were WAY old.
I had a restrained pissy attitude with her. I knew it was in my right to say "Nope"...on so many levels. I  did get big pissy with her because she came behind the desk to check my my pricing.
I was giving her back way more than she paid...trust me. I kn know this customer.
But really...you step behind the desk because you think I'm cheating you on a five year old return?
I willed her head to blow up as she left the store.

I'm Over...

...work. I'm just kind of tired of the whole thing.
Stage Set that makes me hurt for two days after.
People that are rude and treat us like we are stupid and incompetent.
My big one...customers who bald face lie to us on a return.
This happened.
One of our employees saw the customer wearing the pants...talked to her while she was in the pants.
Guess what?
The customer returned the pants she had worn...with creases still in...denying she had worn them.
Apparently we're too ignorant to notice details.