the sky mottle with lavender pink clouds that are deciding if they want to become a storm. The clouds matched my mood today. I have felt so off balance and fragile all day long and working retail on a day when feeling so...well somebody is going to up in tears.
And I did. The good thing was that it happened in our backroom so I didn't feel like a total out of control lunatic. The bad thing is that it happened at all.
The best thing that happened today was that a woman who had never shopped with us before come in looking for things for a trip to Italy. She was open for suggestions so I chose some things for her to try on and she had at it. She came out of the dressing room and I could tell she was happy with the way the outfits were looking. I asked if she would try a belt. She said sure. I asked if I could put it around her (we are trained to ask so we don't invade personal space) and her reply was "Sure. It's always nice to be hugged." Her comment resonated with me because I often wonder when I am helping someone on with a jacket or tying on a scarf if this is the only physical contact this person will have today...the thought that could be true makes me very sad. She bought some new clothes and TWO belts and was happy when she left. She really did look chic in what she bought. I don't even remember how much she spent...and really didn't care...what was important to me was that she liked how she looked. I could see that on her face in the mirror. Thank you, Miss Susan, for reminding me I do like about my job.
The worst of the day...the divas were out in force this morning. I played Babe in "Crimes of the Heart". In the play, a cousin asks Babe why she had shot her husband and Babe's reply is "I just didn't like the way he looked." The first diva stormed our store and within five minutes of her arrival, I could beaten her severely about the head and shouldar area with a hanger and my response would have been Babe's. There was something about her that just instantly set my teeth on edge. She just stormed in and was announcing by her attitude that Ms. Coolness had arrived. Joyce, my co-assistant manager, stepped up to help her...she'd helped her before. Ms. Cool loudly announced that she wouldn't come in this store if it weren't for Joyce and Karen (another co-worker). So...did she not see me? Was she trying to make a point? Was she letting me know that I am shit in her view? Actually, she probably didn't see me because most of the time we are just ghosts... who if you ask customers when they are checking out... neglected them and never talked to them even though every single associate in the store asked them if they needed a dressing room, can I help you find something...blahblahblah. Many customers think they can treat us like shit because they are doing us a favor...they are spending money in our store.
What I regret about ever taking this job that I have a love/hate relationship with...is it has made me view people differantly. It has made me not like them so much.
That makes me sad.
Friday, March 12, 2010
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